GIVE HEALTHCARE A HAND
Find out how we help medical practices through technology and support that foster ease of use, high productivity, and excellence.
WHAT WE DO
Trained and immersed in the US healthcare system, MedSpecialized is a certified healthcare BPO company that provides solutions to long-time US-based partners through the following services:
Project Management
We establish strong and meaningful client relationships through regular contact and account management. We closely collaborate with teams within the company to understand our clients’ needs better. We also produce weekly, monthly, and quarterly status reports for each client and perform additional duties to streamline their workflow.
Technical Support
To ensure that our clients have the best possible experience with our partner’s products, we monitor and maintain software functionalities and provide timely support on setting up systems and resolving issues.
Sales
We help boost the company’s revenue by generating, qualifying, and converting leads. We reach out to practices across the US to outline our software's key features and benefits and set them up for an online demonstration with our product specialists.
Training
We handle the training for new hires, tenured employees, and clients while producing training materials in-house for further guidance. Our on-site trainers handle new hires and provide refresher and up-skill courses for tenured employees, while our online training specialists educate clients on how to use our products and services.
